Management in Health Care -Click to Get Free Sample Solution

Question: 1. From a consulting perspective, propose the major steps that Caring Angel Hospital could take to achieve each of the following goals: a. Improve the quality of care b. Add value to the organization c. Improve employee morale d. Design an efficient organizational chart e. Create a strong team environment f. Create the hospital's competitive edge. Answer: Improve the quality of care: The improvement of the quality of care in the hospitals requires a promising strategy to improve the overall quality of care in the hospital. It involves a systemic approach in which implementation is planning is required to access the overall performance of quality care in the hospitals. It emphasizes continuous examination and upgrading of the processes of work. The most important thing to improve the quality involves the assigning of well-designed roles and responsibilities. Good support and cooperation are required by all the professionals of the hospitals to improve the quality of care (Bossen et al., 2016). Add value to the organization: To add value to the organization, Caring Angel Hospital requires some specific strategies to maximize value for the patients. The primary concern should be to achieve the best outcomes and satisfy the needs of the patients. A transformation is required to add value to the organization. The consideration of making money should not be the only concern. Indeed, they should provide enhanced services to the patients. A good quality of administration and philosophy is required to add value to the organization. c. Improve employee morale: An organization is held together with high morale. With this, the productivity of the organization is elevated, and the employees recommend novel ideas to help regarding increasing the efficiency of the organization. This can be achieved by creating the plans of giving incentives to the employees and taking feedback concerning the issues of the company (Nowicki, 2015). d. An efficient organizational chart: An efficient organizational chart comprises of the following elements: Leadership- To lead and guide the other individuals and team members. Decision making- Selection of belief among several other similar options. People- The professionals are working in the organization. Work processes and systems- To ensure the productivity of the staff and enable the tools of the working system. Culture- A system of living of an assembly of people. e. Create a strong environment team: A strong team environment is necessary for every organization to progress in all the aspects. A collaboration and co-operation are required between all the members of the team. Other characteristics such as strong leadership, creative concepts, development and the building of some unique strategies will help in building a strong team. This factor is very much essential for every organization to accomplish the goals (Myllrniemi et al., 2012) f. Create the hospitals competitive edge: The creation of the hospital's competitive edge requires the understanding of the reality of the new healthcare and analyzes the data of the hospital. They need to understand regarding their performance by comparing it with others. They need to identify ways to improve through personal opportunities. Competition exists among all the hospitals of the same place. Hence, the Caring Angel Hospital should understand the current scenario regarding the healthcare and should also focus on the weaker sections (Lucas et al., 2013). 2. The recommended strategy to acquire a larger market share, Caring Angel Hospital should concern the implementation of an ambulatory strategy. This strategy is concerned with the investment in the development of a robust ambulatory network. It includes everything, from the practices of primary care and urgent care centers to the ambulatory centers and other specialty oriented facilities. The hospital should facilitate an improved communication among the providers of the health care. They should produce complete health records that should be accurate because it is related to the life of the patients. A better tracking of the costs and benefits of the health care will help in understanding the money matters of the delivery of the health care. This strategy can also assist in the detection of a health care fraud. The healthcare providers need to know the need of investment of capital in the ambulatory network (Ulrich, 2013). While beginning the projects regarding the capital ambulatory, management of the hospital needs to decide either obtain or construct new facilities, and they should focus on the essential elements regarding the overall care of the patients. This strategy will benefit the hospital in understanding the targets of capital spending and the referrals of revenue. The need for maximizing the capital expenditures is not an easy task for any hospital but it should be considered as an important factor to acquire a large market share effectively (Bloom et al., 2015). 3. The two value-added services that Caring Angel Hospital could offer to strengthen its value proposition are: Dietary sources: The hospital should improve its dietary services. The patients who are vegetarians should always be given vegetarian food and the patients who are non-vegetarians should be provided with non-vegetarian food depending on the health status of the patients. The hospital should also construct a restaurant or cafeteria, where all types of food should be provided to the relatives of the patients, working with staff, doctors, etc. A perfect care regarding the quality o f food and dietary services should be of utmost concern because it is considered as an important factor in the recovery of the services along with the medicines and treatments (Dabholkar, 2015). Commercial Services: The hospital needs to focus on its commercial services such as Parking facilities, ATM, and banking services, Flower and fruit shops, Book and magazine shops, Cyber cafes, Communication facilities, postal services and, of course, a 24x7 pharmacy. The things account for the overall progress and the reputation of the hospital. These days people are so busy in their lives that they dont find time in carrying or buying these things while visiting the patients (Ahmad, 2013). The hospital needs to make sure that the healthcare is designed in the minds of the patient. The hospital also needs to involve the patients and the communities who are involved with the care. A hospital is always accountable for the all the concerns of a patient, whether it is a health related issue or financial issues. The hospital should become a center of attraction regarding the services it provides to the patients. These factors will provide a good experience in the hospitals while staying in the hospital and retaining the existing clients, hence elevating the growth of the hospital (Green, 2013). The people who are concerned with the management in the Healthcare are concerned with all the policies, accounting, and facilities. A health care manager needs to get experience and become specialized regarding the policies, accounting and facilities of the health care. He is also concerned with the overall operation of the facility and reports the daily activities to the higher authorities. The health care management system is utilized by the hospitals, doctors, and health maintenance organization involves a unit for processing and some guidelines for the health condition of the patients. The health care improvement is a phenomenon of global concern. Several countries are experiencing the same problems with the system of the health care. Many of them see management as a central entity, and the principal means to secure a reputed position in the hospital market. It aims to exercise and improve the overall healthcare in the hospitals. It emphasizes more on the practice of the professi onals of the health care by utilizing the resources (Kim, 2012). Therefore, the senior consultant at the Caring Angel Hospital should take into consideration all of the problems which the hospital is facing right now. He should expand the hospital market by involving these strategies in an efficient way because it is the need of the hour. References: Ahmad, S. (2013). 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